Refund policy

Returns & Refunds

• Eligible items may be returned within 7 days of delivery.
• Items must be unused, unworn, unwashed, and in their original condition.
• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
• Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with:

• Your order number
• Photos of the item (if applicable)
• A clear package opening video (mandatory)

Claims submitted without a package opening video may not be eligible for review.

Upon verification, we will provide an appropriate resolution, which may include a replacement, exchange, store credit, or refund.